Terms And Conditions

Terms and Conditions

This section contains the Terms and Conditions of this website. The following terms and conditions apply to your access and the use of this website and the services provided herein by PLUS Malaysia Berhad and its related, associated or affiliated companies, including entities within the PLUS Malaysia Berhad Group of Companies (“PLUS”). By accessing this website and any of its pages, you are agreeing to be bound by these terms and conditions without limitation or qualification. If you do not accept these terms and conditions, please immediately discontinue your access to this website and/or use of the services.


This website and services herein are operated, administered, maintained and developed by PLUS (“PLUS, We, us or our”, as the case may be) and its third party vendors. Your access of this website and use of the services herein are governed by this Site Usage Agreement including any amendments made thereto and any other additional operating policies which we, at our sole discretion, may impose from time to time (“Terms of Site Usage”). Further thereto, we also reserve the sole right and discretion to make any amendments to this Terms of Site Usage from time to time. You are encouraged to regularly access this website and your usage of the services herein subsequent to any such amendments made shall constitute your agreement and binding acceptance of the same. Notwithstanding anything contained herein, you agree and acknowledge that although this Terms of Site Usage regulate your access of this website and use of the services herein, the said services shall also be subject to the applicable terms and conditions of any agreements which may govern the subscription and use of the same.


Use of Information and Materials

Products and services referred to in this website are offered by PLUS and only in our expressways network operated by Projek Lebuhraya Usahasama Berhad and Lebuhraya Pantai Timur 2 Sdn. Bhd.

There may be occasions where information published by third parties who are not affiliated with or in any way related to PLUS is included in this website. Such information is included to enhance your user experience and/or is presented for your convenience only. PLUS shall not be deemed to endorse, recommend, approve, guarantee, promote or have any form of co-operation with such third parties nor to give any warranty in respect of such information unless otherwise stated by PLUS.

Copyrights and Trademarks

PLUS and other third parties (where applicable) own the trademarks, trade names, logos and service marks displayed on this website. These may not be used without the prior written permission of PLUS or the third party owning the copyright and the trademarks.
Materials on this site are protected by copyright. No part of these materials may be modified, reproduced, stored in a retrieval system, transmitted (in any form or by any means), copied, distributed, used for creating derivative works or used in any other way for commercial or public purposes without PLUS’ or the third party's prior written consent.
This website and the products, technology and processes contained herein may be the subject of other intellectual property rights owned by PLUS or third parties. No licence is granted in respect of such intellectual property rights other than as set out in this Terms of Site Usage. Your usage of this website must not in any way infringe the intellectual property rights of any person.

No Warranties

Whilst every care has been taken in preparing the information and materials contained in this website, such information and materials are provided "as is" without warranty of any kind, either express or implied. In particular, no warranty regarding non-infringement, security, accuracy, fitness for a particular purpose or freedom from computer viruses is given in connection with such information and materials.

Linked Websites

This website may contain links to websites maintained by third parties (“External Sites’). These External Sites are provided for your reference only and do not represent in any way whatsoever our endorsement or sanction of the same. Accordingly, we shall not be responsible or liable for your access and use of the same or any information or materials available therein. We shall also not be responsible for any form of transmission or communication between you and the said third party or your participation or use of their information, materials, services or promotions. For this purpose, you agree to be solely responsible for the same or any portion hereof.
PLUS is not responsible for the contents available on or the set-up of any other websites linked to this site. Access to and use of such other websites is at the user's own risk and subject to any terms and conditions applicable to such access/use. By providing hyperlinks to other websites, PLUS shall not be deemed to endorse, recommend, approve, guarantee or introduce any third parties or the service/products they provide on their web site, or have any form of cooperation with such third parties and web sites. PLUS is not a party to any contractual arrangements entered into between you and the provider of the external website unless otherwise expressly specified or agreed to by PLUS.


Email messages sent to PLUS over the internet cannot be guaranteed to be completely secure. PLUS shall not be responsible for any damages incurred by users if they send a message to PLUS, or if PLUS sends a message, over the internet.

Limitation of Liability

Other than those incurred as an obligation to a customer by agreement or in law, in no event will PLUS be liable for any damages, including without limitation to direct or indirect, special, incidental or consequential damages, losses or expenses arising in connection with this website or use thereof; or inability to use by any party or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or line or system failure; or arising from or in connection with any fraud or dishonest conduct of any third party including without limitation hacking and phishing, even if PLUS, or representatives thereof, have been advised of the possibility of such damages, losses or expenses.

Transmitting over the Internet

Due to the nature of the internet, transactions may be subject to interruption, transmission blackout, delayed transmission and incorrect data transmission. PLUS is not liable for malfunctions in communications facilities not under its control that may affect the accuracy or timeliness of messages and transactions you send.


PLUS do not represent or warrant that the Site will be available and meet your requirements, that access will not be interrupted, that there will be no delays, failures, errors or omissions or loss of transmitted information, that no viruses or other contaminating or destructive properties will be transmitted or that no damage will occur to your computer system. You have sole responsibility for adequate protection and back up of data and/or equipment and for undertaking reasonable and appropriate precautions to scan for computer viruses or other destructive properties. PLUS makes no representations or warranties regarding the accuracy, functionality or performance of any third party software that may be used in connection with the Site.


This section provides specific details of how we treat any personal information you might wish to provide us when you visit this site.

Security Assurance

    • Both you and PLUS play an important role in protecting against online fraud. You should be careful that your account details including your User ID and Password are not compromised by ensuring that you do not knowingly or accidentally share, provide or facilitate unauthorized use of it. Do not share your User ID and Password or allow access or use of it/them by others. We endeavour to put in place high standards of security to protect your interests.
    • You should safeguard your unique User ID and Password by keeping them secret and confidential. Never write them down or share their details with anyone. PLUS will never ask you for your Password, in order to ensure that you are the only person who knows this information.

Collection of Personal Data

Any personal data collected is processed in accordance with our Privacy Notice available here:


Law and Jurisdiction

Notwithstanding from where you gain or attempt to gain access to this website and/or the services herein, you agree that this Terms of Site Usage, your performance and conduct under it, your access to this website use of the services herein and/or content and any disputes arising thereunder shall, at all times, be governed by and construed in accordance with laws of Malaysia. Further, you agree to submit and be bound by the exclusive jurisdiction of the Courts of Malaysia.

IMPORTANT: By accessing this web site and any of its pages you are agreeing to the terms set out above